Patio Contractor Warranties: What’s Covered and What’s Not

When you invest in a new patio, you’re not just paying for slabs and labour. You’re paying for peace of mind.

At least, that’s how it should feel.

But many homeowners only start asking about warranties after something goes wrong. A loose slab. Poor drainage. Cracks that appear sooner than expected.

As local patio contractors, we often hear this exact sentence:

“I thought it would be covered under the warranty.”

So let’s clear things up before the first slab is laid.

Why Patio Warranties Matter More Than You Think

A patio lives outdoors. It deals with rain, frost, heat, foot traffic, garden furniture, and sometimes a barbecue that gets a little out of hand.

Even with excellent workmanship, things can shift if the ground conditions or usage aren’t right.

“A warranty isn’t about expecting problems. It’s about knowing where you stand if they happen.”

Understanding what’s covered helps avoid awkward conversations later.

What Patio Contractor Warranties Usually Cover

Most reputable patio contractors in the UK offer a workmanship warranty. This generally covers issues caused by how the patio was installed, not how it’s used. Typical coverage includes:

• Loose or rocking slabs caused by poor installation
• Sinking or uneven areas due to inadequate base preparation
• Drainage problems directly linked to the installation

If the issue comes from the contractor’s work, it should be addressed.

What Patio Warranties Usually Do Not Cover

This is where misunderstandings often happen. Most warranties do not cover:

• Natural wear and tear
• Damage caused by heavy furniture, vehicles, or skips
• Weather extremes such as flooding or severe frost
• Changes in ground conditions beyond the contractor’s control
• Lack of maintenance

“A patio still needs care, just like any part of your home.” If sealing, cleaning, or aftercare advice isn’t followed, warranty cover may no longer apply.

What Patio Warranties Usually Do Not Cover

This is where misunderstandings often happen. Most warranties do not cover:

• Natural wear and tear
• Damage caused by heavy furniture, vehicles, or skips
• Weather extremes such as flooding or severe frost
• Changes in ground conditions beyond the contractor’s control
• Lack of maintenance

“A patio still needs care, just like any part of your home.” If sealing, cleaning, or aftercare advice isn’t followed, warranty cover may no longer apply.

FAQs

How long do contractors’ warranty work last? This varies by contractor. Many offer a workmanship warranty ranging from one to five years. Always ask for written confirmation so there is no confusion later. What is the legal warranty period in the UK? Under the Consumer Rights Act 2015, homeowners can raise claims for faulty workmanship for up to six years in England and Wales if the work was not carried out with reasonable care and skill. This does not mean all issues are automatically covered, but it does offer legal protection if work is proven to be defective.

Final Thoughts

A patio warranty should feel reassuring, not confusing. “When everyone understands what’s covered from the start, problems are far less likely later on.” Take time to ask questions, read the details, and work with trusted local patio contractors who stand behind their work. A well-built patio should bring enjoyment for years, not worry after the first winter.